EBay is the famous marketplace in the online world, and the reason behind it is that it is safe and reliable. But when you are making payment, you always assume the risk of losing money due to fraud or negligence. What precautions you can follow and secure yourself from fraud when using eBay.
EBay’s increasing number of measures ensures its user’s security that is representative of a general trend. The site issues security tips for eBay that secure both seller and buyer. These programs recommend a few transparent risk-reducing practices.
General Security Rules for All eBay Users:
- Ensure that your password is long and robust, so it isn’t accessible to code. It means that password characters are more than eight characters and not set your date of birth or relatives and password that you are using for other services, and no matter how tough you put it is easy for an attacker to crack it.
- Choose from one to three security questions that are further easy to identify you. EBay verification questions are not trustworthy, so be aware and provide answers that you cannot easily find on your social media profiles. Not to forget the tricky answers and save them in an encrypted note in your password manager.
- Do not talk with a third person outside the eBay platforms. eBay has its inbuilt communication tools that are perfect enough for most transactions, and if somebody is asking about your email and phone number, then there are chances they are a scammer.
- The most reliable way to make payments and receive payment on eBay is through PayPal. First, doing so secures you from exposing your financial data to fraud, and second, the money-back guarantee policy protects you. If the seller asks to make payment through a card, money transfer, or cash, then be careful: you will lose eBay protection if you choose this option.
- Keep your software, browser, and operating system updated with antivirus to minimize the risk of being hacked.
- Sign out from the account after you leave eBay. It is essential if you browse the site from a public or work computer.
EBay Security guidelines for Buyers:
- Suppose the price is shown so much more minor than it’s suspicious. eBay is well – established platform, and it is scarce to find a reliable item for sale that is much cheaper than average.
- Pay attention to the seller’s rating. Everyone’s threshold is varied. If you are not comfortable with the seller’s rating, but the deal still seems attractive, move ahead and also consider other reviews, including negative ones. The seller being made mistakes initially, but their record in the long-run has been perfect.
- Carefully read the product description. If you receive a damaged product, you can return it, but the defect was not mentioned in the report. The same implies any difference between what you expected and what you got. When you purchase a product, you agree that everything in the description is acceptable.
EBay Security Guidelines for Sellers:
- Write an accurate and correct description of the product. Carefully describe all the characteristics of the item, including any defects. If a product has any weaknesses and doesn’t mention them, you must accept its return and issue a refund amount.
- If you are a seller, keep a record of your transactions. Always keep all receipts of all documents for the sending and delivery of products to avoid situations where buyers claim they don’t receive anything and request a refund. In the same vein, use a reliable delivery service that uses receipts for shipped goods.
- It never shipped any product before receiving payment from the customer. That’s where the eBay- plus-PayPal combination shines, which allows both the parties to use an escrow account, which means PayPal withdraws the payable amount from the buyer’s account, holds it until buyers and sellers are mutually satisfied, and then the amount is transferred to the seller’s account.
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